How do I
place an order?
Order online or call us to arrange combined shipping or for any special instructions.
We accept Paypal on our website or Direct deposit to Simply Citrus BSB 633000 Acc# 151682465. However, if you wish to use any other payment method please contact us.
We do free delivery to the following post codes: 3206, 3207, 3182, 3183, 3186. If you are on any of these post codes please send us a message to refund you the shipping cost.
RETURN AND REFUND POLICY
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.
1. Please email firstname.lastname@example.org to request a refund and we will assign you a tracking number.
2. Mail your returned item to:
290 Dandenong Rd, St Kilda East Victoria 3183
3. Include in your package a signed letter stating the reason for your return and the original receipt.
Some items cannot be returned if they are opened.
Merchandise that has been altered will not be accepted for return or exchange.
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
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